Why Join

Master B2B Nexus?

Brooke Logan

Director, Pro Digital NAPA Auto Parts

What’s unique about Master B2B is the combination of experts + the incredible peer network

The Perks of Nexus

Membership

What does it cost?

$15,000 for an annual Nexus membership

How Do We Deliver the Next Generation of Networking?

Who will benefit from joining Master B2B Nexus?

Nexus Expert Advisors

Riccardo Caruso

Riccardo Caruso

With 20+ years’ experience in B2B eCommerce, marketing and commercial strategies, Riccardo has driven $4B+ in online transactions and merchandising. Riccardo has a detailed understanding of how to drive sales and productivity across sales, marketing, support, and supply chain. He has an in-depth knowledge of the complexities of purchasing in B2B, how to leverage DTC tactics and design to maximize conversions, customer loyalty and lifetime value.

Areas of Expertise for Master B2B Nexus Members:

  • Executive Leadership & Strategy in eCommerce, Customer Support, Marketing and Commercial
  • Business & Financial Management: budgeting, forecasting, org structuring, CapEx modeling.
  • Product ownership in digital platforms and solutions: digital operations, prioritization, sprint planning, automation, digital transformation
  • Customer satisfaction measurement and benchmarking, user research, VOC, UX design Technology & AI Integration: tech stack selection, RFPs and vendor selection, platform selection, AI integration.

Rob Howl

Rob Howl

Rob Howl is a seasoned leader with experience across major distributors and manufacturers. He has built platforms facilitating over $5B in annual revenue and millions of service interactions. Rob recently joined mSupply (formerly Marcone) as VP, Digital having previously served as CDO at ReserveBar, with prior experiences at Southern Glazer and Foundation Building Materials, where he managed digital commerce across 275 branches serving 30,000+ contractors.

Areas of Expertise for Master B2B Nexus Members:

  • Digital transformation–Manufacturing, Distribution
  • eCommerce & eCommerce platform strategy
  • B2B digital marketing
  • Marketplace strategy & development
  • Customer experience

Faisal Hussain

Faisal Hussain

Faisal is a seasoned technology leader with a strong focus on driving business success through innovative e-commerce engineering solutions. He has a proven track record of delivering exceptional results by setting clear objectives, leading cross-functional teams, and driving innovation. Faisal excels in designing, implementing, and optimizing scalable infrastructure solutions, all with the goal of enhancing customer and user experiences while improving operational efficiency.

Areas of Expertise for Master B2B Nexus Members:

  • Product Engineering—Org Structure, Architecture, Design, Planning, and Launch
  • Optimizing Customer and User Experience (UX)
  • Strategic Planning, Digital Strategy & Data Analytics

Steve Martinez

Steve Martinez

Steve is a seasoned B2B digital commerce strategist with deep experience in digital transformation and sales enablement. As Managing Partner at Aspirant Digital and Founder of Velocity Digital, Steve has helped industrial and distribution businesses modernize their digital strategies, drive e-commerce growth, and implement scalable solutions that enhance customer engagement. Prior to his current ventures, he held leadership roles at Univar Solutions, W.W. Grainger, and USG.

Areas of Expertise for Master B2B Nexus Members:

  • Digital transformation / change management
  • eCommerce & Ecommerce platform strategy
  • Digital Marketing / Search Engine Marketing /SEO
  • Product Information Management (PIM)
  • Customer Relationship Management (CRM)

John Pehler

John Pehler

John is a strategic advisor to executive teams bringing more than 30 years of experience spearheading organizational change in highly-complex, matrixed organizations. He has succeeded in architecting and operationalizing business strategies, establishing digital priorities and roadmaps, developing organizational structures and operating models, and implementing frameworks & processes around customer experience, digital integration & deployment, data analytics, design-thinking and agile methodologies. His most recent roles were as CDO at Rexel USA and at Caterpillar and W.W. Grainger.

Areas of Expertise for Master B2B Nexus Members:

  • eCommerce & marketing technology
  • Customer journey & experience optimization (customer acquisition, search, personalization, checkout, etc...)
  • Digital and eCommerce organizational structures & IT operating models
  • Product & Customer data analytics & reporting
  • Enterprise Architecture, Business process optimization / automation
  • Voice of customer

Samer Shehadeh

Samer Shehadeh

Samer is a collaborative, digital native leader with 20+ years of progressive experience in crafting innovative, customer-first digital experiences. He has proven expertise in integrating digital strategy, consumer-driven experiences, and advanced marketing technologies to foster organizational transformation. Samer is a former Head of Digital Commerce at ABB and 3M, and most recently a Senior Director, Customer Experience for Zurn Elkay Water Solutions.

Areas of Expertise for Master B2B Nexus Members:

  • eCommerce and Marketing Technology Investments (B2B Commerce & Marketplace platforms)
  • Search, Personalization, PIM, ABM
  • Customer Experience & CSAT (Customer journey mapping, user persona and buying behaviors)
  • Business Case Development & Digital Customer Experience Org Models
  • Digital Transformation and Organizational Change Management

Apply for Nexus Membership